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i-mate Windows Mobile 2003 Phone Edition and Smart Phone - Review

  September 2004

i-mate Windows Mobile 2003 Phone Edition and Smartphone

New “i-mates” have unlocked GSM phones, built-in cameras, and integrated Bluetooth capability

 


The UK-based company Carrier Devices recently began marketing two Windows Mobile 2003-based phone devices. Both of it’s new “i-mate” handhelds incorporate an unlocked tri-band GSM/GPRS phone and included a built-in digital camera as well as Bluetooth capability.

The i-mate Phone Edition

The i-mate Pocket PC Phone Edition is the most recent design released by the Taiwan manufacturer HTC. Physically, it’s virtually identical to the XDA II released by the European O2.

The Phone Edition has Intel’s latest mobile computing processor, the 400 MHz Intel PXA263. I-mate offers two versions of this device: one with 64 MB SDRAM and 32 MB flash ROM, and another with an ample 128 MB SDRAM and 64 MB flash ROM. A portion of the flash ROM on both devices is available to the end user for secure file storage.

Other hardware features are described in the spec sheet at the end of this article. However, noteworthy among them are the built-in digital camera and Bluetooth wireless capability. The color VGA camera is similar in quality to the cameras found in other phones—no where near the quality of a dedicated digital camera, but sufficient for displaying images and short video on a small screen.

Both i-mate devices have integrated cameras and the Album application, which lets you display images in thumbnail or full-screen view.

More important is the Bluetooth capability. This not only lets you use wireless handsets, you can also communicate with Bluetooth-enabled laptop PCs and use it as a wireless modem to browse the Web and check e-mail from the laptop. Integrated Bluetooth also lets your device work with the new breed of Bluetooth-enabled GPS receivers, offering you turn-by-turn driving instructions and accurate information about your current location.

The device comes with Microsoft’s Windows Mobile 2003 Phone Edition software built in and ready to use. This software includes the latest version of the Pocket PC operating system, the Phone Dialer application, Calendar, Contacts, Tasks, Inbox, Pocket Internet Explorer, Pocket Word, Pocket Excel, Notes, File Explorer, Windows Media Player 9.0, Bluetooth Manager, and a variety of other programs. A full list of this software is on the Pocket PC magazine Web site (http://www.PocketPCmag.com/bg/MS_Software.asp), and a full description is on Microsoft’s Web site (http://www.microsoft.com/windowsmobile/prod...).

In addition to the standard Microsoft applications, the i-mate Phone Edition has a number of other programs:

  • Album—lets you display thumbnails of the images and videos you take. Tap on the thumbnail to display the full-screen image or play the video.
  • Camera—lets you use the built-in camera to capture still images and video with audio.
  • PhotoContacts—lets you associate an image with someone in your Contacts database.

    The Photo Contacts utility (also called Caller ID) lets you associate an image with contacts.

  • MMS Composer—lets you create and send e-mail with embedded images and videos.
  • SIM MANAGER—lets you transfer contact information.
  • SIM Tool Kit—allows you to access a range of information services available from your wireless service provider, including stock quotes, weather, sports scores, and more.
  • xBackup—lets you back up your data to, and restore it from, a storage card.
  • Wireless Modem—a utility that lets you use the device as a wireless modem to link a laptop or other PC to a wireless network.

Phone Edition pros and cons

We really liked the intelligent design of this Phone Edition Pocket PC. The location of the slots, buttons, and other controls were well spaced and easy to access. We like the placement of the SD card slot on the top of the device. Some Pocket PCs have the slot on the left edge, which is fine unless you are using a Wi-Fi or GPS card, which protrudes out of the slot and makes it more difficult to hold. With the slot on top, the protrusion is out of the way and gives GPS cards a clear view of the sky and better reception. The IR port is also on the top of the device, making it easy to point and beam information to other PDAs.

We found that the start-up time was impressive—almost instantaneous. The device handled program applications like an exotic sports car. We even liked the nice feel the stylus has—very thin, but solid enough not to bend when used.

PROS

  • Improved performance thanks to Window Mobile 2003 OS.
  • Controls are well placed and easy to use.
  • Excellent form factor—fits comfortably in the hand.
  • Integrated Bluetooth 1.1.
  • Unlocked Tri-band GSM/GPRS phone can be used with service providers worldwide.
  • Very fast startup time.
  • External antenna jack for phone for better reception in automobiles.

CONS

  • Wi-Fi not integrated into the device.
  • Microphone/headset plug awkwardly located at the bottom of device.
  • External speaker’s sound quality is “tinny” and lacks bass response; sound is distorted at full-volume.
  • Priced at $850, this is an expensive device.

The i-mate Windows Mobile 2003 Smartphone2

The i-mate Windows Mobile 2003 Smartphone2 is also based on a design by HTC and physically identical to devices marketed by other vendors, including Orange. It is powered by the 132 MHz OMAP processor from Texas Instruments and comes with 64 MB of SDRAM and 32 MB of flash ROM. Additional hardware information can be found in the spec sheet at the end of this article.

Like the Phone Edition described above, Smartphone2 is a GSM/GPRS device. Like all Windows Mobile Smartphones, it has a 2.2 inch diagonal, 176 x 220 pixel color screen. This is not a touch screen—to navigate through the various applications and select menu options, you use the navigation buttons and alphanumeric keypad located below the display.

The Smartphone2 comes with a built-in digital camera and integrated Bluetooth capability. Like the camera found on the i-mate Phone Edition, the Smartphone2 camera produces relatively low-resolution JPG images and MPEG4 videos that are suitable for display on smaller screens, and can be mailed as attachments using Inbox. The Bluetooth offers the same advantages as described for the Phone Edition.

The i-mate Smartphone comes with Album (shown here) and other third-party programs.

The Phone Edition comes with Microsoft’s Windows Mobile 2003 for Smartphone software built in and ready to use. This includes Smartphone-optimized versions of Contacts, Calendar, Tasks, Inbox, Pocket Internet Explorer, Windows Media Player, Solitaire, Jawbreaker, File Manager, MSN Messenger, Speed Dial, STK Service, Voice Notes, Calculator, and Space Maker. In addition, it includes optimized versions of Album, Camera, PhotoContacts, MMS Composer, SIM Manager, SIM Tool Kit, and Wireless Modem (described in Phone Edition review). It does not include xBackup.

Club i-mate

When you purchase either of these devices, you get a free membership in Club i-mate, a Pocket PC/Smartphone support Web site that offers the following:

  • Free games and software downloads
  • Discounted software titles
  • Online multiplayer games
  • Additional Ring-tones, music, backgrounds, and themes
  • Community forums
  • Over-the-air device configuration
  • Live online tech support
  • Contests and prizes

In addition, Club i-mate offers free hosted Microsoft Exchange e-mail with Exchange ActiveSync. This service integrates with your desktop PC and mobile device and allows e-mail, as well as changes to your Calendar, Contacts, and Tasks to be pushed to your mobile device similar to the way information is pushed to Blackberry devices.

Smartphone pros and cons

The two features we liked most about the Smartphone2 were the built-in Bluetooth and VGA camera. The built-in Bluetooth is this phone’s primary selling point. With it, you can use a Bluetooth headset, and keep the phone stored in your pocket while making and receiving calls. In addition, you can use Bluetooth to connect the phone to your PDA or notebook PC, and access the Internet through the phone.

The VGA camera is fine for snapping quick, low-res images suitable for displaying on smaller screens, but it doesn’t produce the quality necessary for printable images. In addition, it may be a liability if your company prohibits phones with cameras. Video chat and conferencing is the wave of the future, but you won’t be doing that with this phone because the camera’s lens is mounted on the back of the device. However, it does have a small mirror-like button below the lens opening to reflect your image, which makes it possible to take self-portraits. We disliked the power button on this phone. We had a hard time turning the device on and off during testing. We also found that the menu selection buttons were too close to the phone’s “Send” and “End call” buttons, which caused us to occasionally press the wrong button.

PROS

  • Improved performance thanks to Window Mobile 2003 OS.
  • Built-in Bluetooth 1.1.
  • Unlocked Tri-band GSM/GPRS phone can be used with service providers worldwide.
  • Directional “joystick-action”makes it easy to navigate menus.

CONS

  • Difficult to power on/off the device.
  • It’s almost twice the size of a clam-shell device design and is bulky and not as pretty as the sleek clamshell Smartphones available from Motorola.
  • Priced at $600, this is an expensive device.

Unlocked GSM/GPRS devices

Both of these devices are available in the U.S. through the official i-mate distributor Sound Solutions (http://www.soundsolutionsam.com). The Phone Edition device is priced at $850 and the Smartphone at $600. This is high compared to devices sold through wireless carriers, but the devices are not sold with a wireless contract that helps to subsidize a lower price. The big advantage is that both of these Windows Mobile devices are application-unlocked and SIM-unlocked. That means that you can install third-party Smartphone applications and use the SIM card that came with your current GSM service in either of these devices. Of course, your wireless service has to support GPRS data capability to browse the Web and check your e-mail. The two largest GSM/GPRS networks in the U.S. are T-Mobile and Cingular (which is in the process of acquiring AT&T Wireless). Important note: In most cases, wireless service operators only provide technical support for the mobile devices they sell. You may be able to use one of these devices with your AT&T Wireless account, but don’t expect help specific to the device from their tech support.

In addition to the integrated digital camera and Bluetooth capability, the i-mate Windows Mobile devices offer users the flexibility of selecting GSM-based service providers around the world, and changing providers without having to purchase a new Phone Edition or Smartphone device.

Diane Dumas works for Pocket PC magazine as the New Products Editor and is also a Microsoft MVP in Digital Media. Her interests include writing, digital music, and streaming video, and she is a rabid fan of all Pocket PCs! She has authored numerous articles about digital music, Pocket PCs, and wireless communications. She writes a column, Diane's Discoveries, for each issue, along with frequent product reviews and how-to articles. She also co-hosts a monthly hour-long radio talk show for Computer Outlook. She enjoys using her Gateway 901X Media Center PC, Motion Computing M1400VA Tablet PC, Dell X50v Pocket PC, and Xbox Live, on her home Wi-Fi network. You can reach Diane at diane@PocketPCmag.com.

Rich Hall has written about Handheld and Pocket computers for the last 13 years. He is the Editor of Pocket PC magazine and former editor of The HP Palmtop Paper, the NEC Ultralite Connection and the HP Portable Paper. He began his career as a high school Math and English teacher. Rich lives in Fairfield, Iowa, with his wife, Lucinda, and their children, Robert and Ella. You can contact him at Rich@PocketPCMag.com.

©2004 Thaddeus Computing

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